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I just posted at the Scholarly Kitchen about the phenomenon of 
"premature quantification":

http://bit.ly/fKzObA

Comments would be appreciated.  My point is that the 
inappropriate use of quantitative analysis is obscuring more 
important strategic issues.  In the name of management rigor and 
accountability, many not-for-profits are unknowingly slipping 
into pseudo-science.

Joe Esposito