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RE: Usage data/license etc.
- To: "'firstname.lastname@example.org'" <email@example.com>
- Subject: RE: Usage data/license etc.
- From: "Ryder,Valerie J." <RYDERVJ@apci.com>
- Date: Thu, 14 Mar 2002 17:26:28 EST
- Reply-To: firstname.lastname@example.org
- Sender: email@example.com
About a year ago I suggested to American Chemical Society that they present their usage data in a format that could be easily imported into and manipulated within a spreadsheet. Their response was that "they couldn't predict what formats all their users would require so the text file and the HTML file were standard formats that everyone could use." This response was from a computer technical support person not a marketing or customer support individual. I got the feeling that "this was the first time anyone had suggested it." Perhaps if ACS heard this same request from other customers they would be more inclined to pursue it. I have found ACS to be responsive to other requests to improve their product when I have requested something through my account representative. Valerie J. Ryder Manager, ILS Operations Information & Library Services Air Products and Chemicals, Inc. Tel: 610-481-6622 FAX: 610-481-6495 firstname.lastname@example.org The opinions expressed herein are mine and not those of my employer. -----Original Message----- From: Hamaker, Chuck [mailto:email@example.com] Sent: Wednesday, March 13, 2002 5:19 PM To: Liblicense-L (E-mail) Subject: FW: Usage data/license etc. Various: I'm wondering if anyone has figured out how to use American Chemical Society usage data easily - they seem to have pretty good and generally standard information, but their formatting is such that you can't easily group all data into a spreadsheet. Their text file for import to a spreadsheet doesn't "line up". i.e. each title/data set is separate and has to be manually manipulated to get it into any standard format. has anyone had any sucess getting responses to licensing/contract language issues from the Electrochemical Society, WorldScientific, or Amazon.com (for their corporate account)? Thanks Chuck Hamaker Associate University Librarian for Collections and Technical Services Atkins Library University of North Carolina Charlotte 704 687-2825