Problems With Transferring Journals: British Psych. Soc. Journals

["Schachne, Dessi - Hoboken" <dschachne@wiley.com>]

Recently there was a concern raised regarding the transfer of 
titles from publisher to publisher.  We understand how difficult 
the transfer of titles between publishers can be for our 
customers.  Our practice at Wiley has always been to make this as 
smooth a transition as possible.  Wiley adheres to the TRANSFER 
Code of Practice (http://www.uksg.org.uk/transfer/code). The 
TRANSFER Code of Practice specifies the guidelines for the 
sharing of subscriber data and the obligations regarding ongoing 
access to content to be provided by the previous publisher during 
the transition, and links to be placed on our respective 
websites.  TRANSFER has launched a blog and a notice board where 
all newly transferred titles will be announced.  As soon as we 
receive the signed contract for a title we announce the title to 
the librarians via this route.  The announcement goes to the 
following lists:

Lis E-Resources
Serialst
Liblicense
SSP
ALPSP - discuss and alert
ASA newsletter
Serials E-News


Once these announcements are made, a number of things happen 
behind the scenes that are not transparent to our customers:

-- Wiley will request a complete subscriber list and match this 
information with the data in our fulfillment system. This enables 
us to generate and send out renewal notices for the new titles to 
all existing customers.  In addition, this will enable access to 
content to those subscribers as soon as we are able, by contract, 
to make the content available.

-- All subscription agents are notified as soon as possible of 
the change of publishers to ensure that orders would be handled 
efficiently and directed to the correct publisher.

-- Following the TRANSFER Code of Practice we also ask the 
previous publisher to place a link to our title homepage from 
their title homepage and to maintain customers' access to 
previously published content for a minimum of 12 months after we 
officially begin publishing the title.  Note: Archival access to 
previously published content (per the existing agreements between 
the publisher/customer) is the standard most publishers follow. 
However, participation in TRANSFER is voluntary and not all 
publishers are members so this linking many not always be 
possible.

-- In addition to the above, we also announce all takeovers and 
transfers out in our Price List, agent communications and 
librarian newsletters from July, with updates sent in 
September/October.  Finally, direct subscribers will be notified 
of the change of publisher via their renewal notice/takeover 
letter.

-- We begin digitizing content.

-- The link resolvers, including Serials Solutions, all receive 
the new linking data so that they can update their collections 
(or "targets" as they call them).



Regarding the transfer of the British Psychological titles 
specifically, I can confirm the following time line:

-- Press releases were sent out in August and listservs notified.

-- Wiley received a complete subscriber list from Ingenta and 
loaded this information into our fulfillment system by September 
15, 2010.  This enabled us to generate and send out renewal 
notices for these titles to all existing customers.  In addition, 
this will enable access to 2010 content to those subscribers as 
soon as we are able, by contract, to make the content available, 
which is January 1, 2011.

-- All subscription agents were notified in August of the change 
of publishers to ensure that orders would be handled efficiently 
and directed to the correct publisher.

-- We began digitizing content.  We are in the processes of 
digitizing all content from 1999 - 2010 which will be live on the 
Wiley Online Library as of January 1st, 2011.  In fact, some 
content is already being loaded now.  Customers who renew their 
subscriptions for 2011 will receive access back to the previous 
five years of content.  Enhanced license customers who renew 
their subscriptions for 2011 will receive access to all titles 
from 1999 to the present.

-- The link resolvers, including Serials Solutions, all received 
the 2011 linking data in the first week of December.  The new 
KBART format means that it's much easier for them to update their 
collections and we have no reason to think it won't be ready for 
January 1.

-- We contacted CrossRef to update their records.  There were DOI 
errors with a small number of articles. CrossRef have updated 
their records, the linking should all be working fine.

We understand that, with the holidays, it may be difficult for 
customers to update links and verify access.  As a result, we 
have arranged with Ingenta for them to continue to host content 
through the end of January.  This will give our customers 
adequate time to update their OPACs and web sites to point users 
to the Wiley  Online Library.

In addition, I am happy to announce that Wiley has committed to 
digitizing the pre-1999 volumes for all 11 BPS titles.  This 
content has never been available online previously and will give 
our customers access to a wide range of high quality articles 
charting developments in psychological thinking over a number of 
years  across the full spectrum of psychological sub-disciplines 
We expect these back volumes to be available towards the end of 
2011.

We welcome any suggestions on how to improve the process of 
transferring titles and are happy to work with our customers and 
the TRANSFER group to make this process work better.

**********************

Jane F White
Director, Global Sales Support and Renewals
John Wiley & Sons, In.c