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Forrester Research license negotiations

Hello -

I have been negotiating over the past couple of months with 
Forrester Research (http://www.forrester.com) on their license 
for our access to their database of research reports. Our current 
sticking point is their intent to restrict accounts to UMass 
Amherst faculty, students and librarians only, thus excluding 
staff and administrators. We have agreed that those with UMass 
Amherst domain email accounts will be able to register for 
Forrester accounts. They have asked us to further parse our email 
accounts into categories of community status in order to deny 
accounts to university staff. This prospect we find objectionable 
on the basis of both practicality and principle.

Do you know of any academic libraries that have negotiated with 
Forrester a license which includes all community members as 
acceptable users? Do you have any advice about license 
negotiations with Forrester?

Thanks for your consideration and input.


Christine N. Turner
Electronic Resources Librarian
Acquisitions Department/W.E.B. Du Bois Library
University of Massachusetts
Amherst, MA  01003
Telephone  (413) 577-1026
Fax  (413) 545-6494
E-mail  cturner@library.umass.edu
Web http://people.umass.edu/cturner