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Job Announcement: Project MUSE Sales Coordinator,International/Special Markets

Of possible interest to liblicense participants. Please excuse

Project MUSE Position Announcement

TITLE: Sales Coordinator, International and Special Markets, Project MUSE
LOCATION: Johns Hopkins University Press, Baltimore, MD


Reporting to the Marketing and Sales Manager, this position is primarily
responsible for meeting division sales objectives for Project MUSE online
journal collections among international libraries and institutional market
segments outside of Muse's core university and college library
subscription base.

Duties include: identify subscription sales opportunities for Muse
collections in international markets and non-academic library markets,
develop marketing strategies and work with in-house and external resources
to implement; collect, analyze and pursue leads to secure subscription
sales; identify appropriate distribution channels to reach international
and non-academic customers, identify and evaluate potential marketing
partners, negotiate distribution agreements and set goals for
distributors, manage distribution relationships and periodically review
arrangements to ensure organizational needs are best served.

Consult with Muse management and product development on the creation of
specialized subscription options to appeal to targeted market segments;
research appropriate marketing and sales opportunities for targeted
markets, including conferences, scholarly meetings, print and electronic
advertising vehicles, direct mail, and related activities: recommend
appropriate mix to effectively reach targeted segments; attend appropriate
industry events and on-site meetings to make contact with customers,
prospects and marketing partners; gather and stay current on market
intelligence and market conditions.

Develop content for Subscription Information section of Muse web site
targeting international and non-academic institutional customers and
prospects, coordinate with Usability and Outreach Librarian and Web
Development team to implement content on site; coordinate with
Fulfillment/Subscriber Services to ensure new subscription order
documentation is received and processed efficiently and subscription
instructions communicated to customers; coordinate with User Services to
promote usage of Muse journals in targeted markets through development and
distribution of appropriate instructional and promotional materials.

Provide regular written reports to department and division management
detailing sales, prospect, distributor activity and market
conditions/market intelligence for targeted markets; manage budgets for
marketing and sales activities to targeted markets, analyze returns on
marketing/sales efforts and adjust strategy accordingly; assist Marketing
and Sales Manager with efforts to increase Muse subscription sales across
all institutional markets.

After initial orientation period, will work independently with limited
direction from supervisor as required or requested to meet division sales
goals; will work collaboratively with members of the Project Muse team,
including User Services, Web Development and Subscriber Services; will
direct activities of external marketing communications firm as needed to
implement marketing activities in areas of responsibility; will have
extensive contact with librarians, institutional purchasing agents,
library consortium representatives, subscription agents, distributors,
exhibition managers and service providers, and related vendors and
customers domestically and internationally.


BA/BS in Marketing, communication, business or related discipline; minimum 1 year in a reference/acquisitions/collection development/public
services capacity in an academic, public or special library plus 1 year of
sales experience in a professional environment, or minimum 2 years in a
library sales or marketing environment; at least 1 year of experience in
international sales. (5+ years of experience in library sales may be
substituted for degree requirement.) Advanced computer skills, including
thorough knowledge of common word processing, spreadsheets, database,
contact management and presentation applications; excellent professional
communication (written, verbal and listening) interpersonal and
presentation skills; excellent analytical, organizational and problem
solving skills; working knowledge of one foreign language, preferably
Western European; budget planning and management skills; demonstrated
ability to work independently and as part of a team; demonstrated ability
to manage projects, prioritize multiple tasks and meet deadlines in a
fast-paced environment.

Candidate must be willing and able to travel domestically and
internationally up to 30% of the year. Moderate lifting (up to 40 lbs) of
promotional materials and equipment is required. Valid passport and U.S.
Drivers' license is required. NOTE: The successful candidate for this
position will be subject to a pre-employment background check.


ALA-accredited MLS degree. Familiarity with market research techniques and
experience developing/implementing product marketing strategy. Experience
developing and delivering instructional, informational or sales
presentations for audiences of varying sizes. Familiarity with web page
design and common HTML editing applications. Working knowledge of two or
more foreign languages. Experience in either acquisitions or user
training for online/electronic resources in an academic, public or special
library environment. Experience in marketing/selling electronic resources
to libraries.

Approximate Starting Salary: Commensurate with experience.


Project MUSE's mission is to provide electronic access to primary current
periodical content from not-for-profit publishers in the humanities and
social sciences to research libraries, master's colleges and universities,
four-year colleges, and a mix of community colleges, public libraries,
high schools and other special libraries nationally and internationally.
Managed by the Johns Hopkins University Press, in collaboration with the
Milton S. Eisenhower Library at Johns Hopkins University and the
participating publishers, MUSE currently provides online access to over
250 titles from some 40 publishers to over1,000 subscribing libraries
worldwide. The Project has been hailed for its library-friendly licensing
and usage policies, easy online navigation, and reasonable pricing plans. For more information on MUSE, log onto http://muse.jhu.edu.

To view the position announcement and apply online, go to
http://jobs.jhu.edu/, select "Search Jobs@JHU," and enter "14006" as the
Requisition Number.

The Johns Hopkins University is an equal opportunity employer. See

Contact: Johns Hopkins University/Homewood Human Resources (410) 516-8048
Questions about this position may also be directed to Muse Marketing and
Sales Manager Melanie Schaffner at melanie@muse.jhu.edu.


Melanie B. Schaffner <melanie@muse.jhu.edu>
Marketing and Sales Manager Phone (410) 516-3846
Project Muse´┐Ż Fax (410) 516-6968
The Johns Hopkins University Press http://muse.jhu.edu
2715 N. Charles Street
Baltimore, MD 21218-4319