More Re: Nature price discrepancy

[lbusby <lbusby@lib.uwo.ca>]

Normally I would agree that the slip of one digit could be a accidental
error. However, my colleagues had a series of e-mail discussions with
Donna.  The 12/31/01 date was quoted by Donna a total of 3 times in two
different e-mail messages that she sent herself in response to questions
we initiated.  At no time was a correction made in response to other
communication from us.  I believe 12/31/01 was the date that Donna belived
would be upheld.

Lorraine Busby
University of Western Ontario

___________________________________

"Jonathan M. Lord" wrote:

> On Fri, 16 Mar 2001 21:14:31 EST lbusby <lbusby@lib.uwo.ca>
> wrote:
>
> # I have spent a good part of this week attempting to reach agreement with
> # Nature Online for the University of Western Ontario to subscribe to Nature
> # site licenses.  We are the 5th largest academic library in Canada.  In
> # addition to all the caveats and concerns already expressed on this list we
> # ran into another disconcerting issue.  Nature Online is refusing to honour
> # the quote given to us by Donna Muscatello last fall.  Donna's quote
> # clearly and unambiguously stated that "Terms and price are good through
> # 12/31/01."  They are not.
>
> We had the same situation with regard to different pricing done last fall
> and the present pricing of online access to Nature.  Nature told us that
> the "good through 12/31/01"  statement was in error, and that the correct
> date should have read 12/31/00.  See the difference a single digit can
> make?
>
> Jonathan Lord /Asst Director for Collection Development
> Univ of Virginia Health Sciences Library
> P.O. Box 800722 / Charlottesville, VA 22908-0722
> 804-924-0059 / FAX: 804-243-5873
> E-Mail: JonLord@Virginia.edu