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QuestionPoint 24/7 Digital Reference license language

I'm curious about language used to accommodate access to licensed 
materials by reference staff external to the organization.  Are 
there libraries that have felt the need for including permissions 
for this particular use in their agreements?

Has there been any vendor reaction to opening resources to use by 
24/7 staff, given policy that, in theory, should limit materials 
to authorized users of given institution?

Curtis Lavery
California Digital Library