RE: Yale outsources email to Google

["Chen, Xiaotian" <chen@bumail.bradley.edu>]

It is more about a vote of confidence in one product (Gmail) 
against another than outsourcing.  If Gmail works better and 
costs less (or nothing), switching is no brainer.

Some other universities have had used local-brand Gmail for 
years. Big-name universities are slow to change in this area, 
contrary to most other tech initiatives that start from big-name 
universities.  My daughter is at one of these elite universities, 
and she is proud of everything of her university except the 
university email.

Xiaotian Chen
Electronic Services Librarian
Bradley University
Peoria, Illinois 61625
http://hilltop.bradley.edu/~chen/index.html

-----Original Message-----
From: owner-liblicense-l@lists.yale.edu
[mailto:owner-liblicense-l@lists.yale.edu] On Behalf Of Joseph Esposito
Sent: Tuesday, February 16, 2010 4:38 PM
To: Liblicense-L@Lists. Yale. Edu
Subject: Yale outsources email to Google

The outsourcing trend continues:

http://j.mp/968Sov

Yale is outsourcing its email service to Google.  The question I
have is, How long before all enterprise applications (including
those for higher ed) are outsourced?  I would think soon.

Calling it "outsourcing" may be misleading.  Better to use the
industry term:  SAAS, or Software as a Service.  I am puzzled why
even as enterprises move to SAAS and Cloud computing, there is
still a centripetal pull to have code written and maintained
internally.

The small company I now work for, with employees on two
continents and clients on three, is committed completely to Cloud
computing, running the entire operation on Google Apps.  No
employee keeps any data on his or her hard drive.  Presumably
iTunes is the exception.

Joe Esposito

[NOTE: Yes, outsourcing the student service.  Perhaps if that
works well, the faculty and staff service will be moved, but it's
too early to know. Ann Okerson]