RE: Euromonitor license

[John Blosser <jblosser@northwestern.edu>]

We are looking into a new subscription to one of Euromonitor's 
databases and are running into the wall of no walk-ins.  Even 
though we are private, we have a policy of allowing walk-in users 
to accommodate our immediate community and visiting scholars. 
We have stalled in the agreement process, but we also need to 
provide for our students and faculty.  From what I've been told, 
Euromonitor is concerned about real business data being 
vulnerable at an academic price to individuals who may walk-in 
and use data for commerical gain.  I see their point, but then I 
will need to adjust a policy if we want their database.

John P. Blosser
Head, Serials Dept. and Coordinator of Acquisitions Services
Northwestern University Library
Evanston, IL 60208-2300
jblosser@northwestern.edu


At 02:35 PM 7/10/2007, Seeman, Corey wrote:
>Hi Kristine --
>
>I have worked with many vendors on re-crafting contracts before
>they expire, but I have not had a vendor approach me with these
>types of conditions.  I would check my original contract and see
>what protections you have to ensure that they provide the
>services that you agreed upon when you signed your original
>agreement.  This is also where I would contact both our legal
>counsel office and purchasing to see what recourse we would have.
>If they are having difficulty providing you with the services
>that you agreed to with this new interface, that appears to be
>there problem, not yours.  The fact that they cannot limit to the
>dataset should have no bearing whatsoever on your existing
>contract.  What I would envision is a reasonable next step is
>that you get the new interface and the accompanying additional
>resources under your current agreement.  However, when it is time
>to renew, you will have to determine if the additional resources
>warrant the additional fees that they will be charging you.
>
>We have had a different issue with Euromonitor and it revolves
>around walk-in users.  It has been rather odd because it seems
>that the walk-ins are not clearly addressed in the agreement
>(from my point of view), but there is a common belief, especially
>among the academic business libraries, that it is permitted.  We
>purchase this for the entire University of Michigan system and am
>very leery about not allowing walk-in use for system-wide
>resources.  I bring this up because our renewal with Euromonitor
>has been difficult.  They seem to have a position and stand firm
>by it.  We have not been able to find the common ground yet and I
>fear that my only recourse would be to walk away from the
>resource.  I cannot point to where their reasoning is coming
>from, but this take or leave it approach to working with
>libraries is really troublesome.
>
>Having said that, I hope some of this is useful and that you find
>a happy medium.
>
>Best -- Corey
>
>Corey Seeman
>
>Director
>Kresge Business Administration Library
>Stephen M. Ross School of Business
>University of Michigan
>Ann Arbor, Michigan 48109-1234
>cseeman@umich.edu
>
>-----Original Message-----
>[mailto:owner-liblicense-l@lists.yale.edu] On Behalf Of Kristine Condic
>Sent: Monday, July 09, 2007 9:33 PM
>To: liblicense-l@lists.yale.edu
>Subject: Euromonitor license
>
>Dear Colleagues,
>
>Euromonitor wants to change our subscription cost and database
>content mid-contract. We subscribe to a small data set, and they
>indicate that, with their latest software upgrade, they cannot
>accommodate access to the small data set, therefore, they are
>increasing our subscription cost to correspond with the larger
>data set we'll be offered.
>
>Has anyone else run into this situation with Euromonitor? We have
>a current license, and I want to respond back to them but would
>like to see if others have faced this before.
>
>Kristine S. Condic
>Associate Professor
>Kresge Library
>Oakland University
>Rochester, MI  48309-4484
>salomon@oakland.edu