RE: Question Re: Company of Biologists - Tier Pricing 2007

["Nick Birch" <nick@biologists.com>]

Dear Penny, thanks for your comment. Some other list users have 
spotted this anomaly in the Company of Biologists tiered pricing 
structure - thanks to them also for their feedback.

According to our website pricing schedule, in the case of tiers 1 
and 2, print only is indeed given as being more expensive than 
print plus online. We are currently updating our website to 
clarify this. This situation arose from our intention firstly to 
introduce lower prices for lower tiers and secondly our trying to 
encourage print only subscribers in 2006 to move to print plus 
online for 2007. It left us though with a price point for print 
only that we didn't really want to use which may have caused 
confusion.

We are in the process of contacting agents and subscribers to 
explain that tier 1 and 2 print only subscribers would be better 
off renewing as print plus online. As a default, we are sending 
these customers invoices for print plus online. The response 
we've had so far has been very positive, tier 2 subscribers like 
Muhlenberg College have welcomed the opportunity of having print 
plus online at slightly less than the print only rate they would 
have been charged had the tier system not been introduced.

As requested EBSCO will renew for print plus online in due 
course.

Best wishes

Nick

Nick Birch
Sales and Marketing Manager
The Company of Biologists Limited
Please note new e-mail: nick@biologists.com

-----Original Message-----
[mailto:owner-liblicense-l@lists.yale.edu]On Behalf Of Penny Lochner
Sent: 21 September 2006 21:24
To: liblicense-l@lists.yale.edu
Subject: Question Re: Company of Biologists - Tier Pricing 2007

Hello,

I just read your new tiered pricing schedule. My college falls
under tier 2 and according to the price schedule, Print + Online
is cheaper than Print Only for Tiers 1 & 2 but not for Tiers 3 &
4. Is this correct? If so - thank you - we'll gladly switch to
Print + Online! Cordially,

_____________________________
Penny Lochner, Serials Librarian
Trexler Library
Muhlenberg College
Allentown, PA 18104-5564
email: plochner@muhlenberg.edu