RE: Spider Activity Reports from Blackwell Synergy

["Louise Cole" <l.cole@leeds.ac.uk>]

Yes, and of IP ranges which are nothing to do with us.  It is 
getting a bit irritating to be honest as they are every other 
day.  Our real IP access is not affected.

Louise Cole
Electronic Resources Team Leader
Health Sciences Library
Level 7 Worsley Building
University of Leeds

email: l.cole@leeds.ac.uk

-----Original Message-----
[mailto:owner-liblicense-l@lists.yale.edu] On Behalf Of Elizabeth R
Lorbeer
Sent: 30 May 2006 22:58
To: liblicense-l@lists.yale.edu
Subject: Spider Activity Reports from Blackwell Synergy

I am trying to troubleshoot, again, a reported message from 
Blackwell Synergy regarding "spider activity" from my 
university's IP range.  Our previous investigation showed no 
abuse on the part of our user - however we received another 
message that an IP range was turned off.  It takes hours to 
troubleshoot and our IT logs can't find anything suspicious. Our 
license allows us to correct any abuse - however I am growing 
tired of not finding any problems on our end.  Is anyone else 
having the same problem with Blackwell?

Thanks,

Liz Lorbeer
Associate Director for Content Management
Assistant Professor
Lister Hill Library of the the Health Sciences
lorbeer@uab.edu