Change in URLs on Elsevier's Health Science Portal

[Liblicense-L Listowner <liblicen@pantheon.yale.edu>]

In case of interest:

---------- Forwarded message ----------
Date: Fri, 5 Aug 2005 18:24:52 +0100 
From: "Menefee, Daviess (ELS)" <D.Menefee@elsevier.com>
Reply-To: reedelscustomers@lists.cc.utexas.edu

The following message was posted to the ERIL-L listserv in response to
several questions about the change in URL structure for the Elsevier
Health Science's site.  In the interest of wide-spread dissemination of
this information, it has also been submitted to this list.

Kind regards,
Daviess Menefee
Library Relations
Elsevier

Last week, Elsevier completed the consolidation of an older eJournal
platform acquired as part of Elsevier's 2001 merger with Harcourt, into a
newer platform rolled out in October 2003.  This move, following similar
rationalization efforts in recent years, effectively completes Elsevier's
goal to migrate its websites for Health Science journals, specialty web
portals and its Clinics series of periodicals to a single platform for
individual subscribers and Members of Societies that publish with
Elsevier.

This single platform -at <http://www.journals.elsevierhealth.com> - allows
individual subscribers and Society members to access about 400 Elsevier
Health Science journals, specialty portals, and Clinics. With robust
searching and linking capabilities, enhanced email alerting, and other
features, the platform is intended to enhance the online journal
experience for readers of Elsevier's journals.

Some institutional customers who had online access to some of the journals
on the former Harcourt platform can continue to access their entitled
journals using the same username and password as they had previously.
Unfortunately, as part of the platform integration, the URLs that
institutions had used to access these journals have changed.

To find the new URL for a specific journal, please follow the steps below:
1.  Go to <http://www.journals.elsevierhealth.com> 
2.  Find the journal and follow the link to the journal's homepage 
3.  On the homepage, follow the link under " Institutional subscribers:
Click here to access your journal subscription" 

Elsevier is currently developing a permanent solution to address the
online needs of these institutional journal customers. More information
will be communicated about these plans in the future.

Please note that the platform migration completed last week is not related
to, and has no impact on, access that Elsevier Health Science journals
that an institution might have via ScienceDirect.

We apologize for any inconvenience this may have caused for our
institutional customers. Should you encounter questions or access
problems, please contact the appropriate Elsevier Customer Service office
below:

North American and Rest of World Online Customer Service
Tel: (800) 654-2452 (Toll Free US & Canada)
Tel: (407) 345-4299 (Outside US & Canada)
Fax: (407) 363-9661
E-mail: elspcs@elsevier.com <mailto:elspcs@elsevier.com> 

European Online Customer Service
Tel: +44 (0) 1865-843177
Fax: +44 (0) 1865-843970
E-mail: eurosupport@elsevier.com <mailto:eurosupport@elsevier.com> 

Thanks,
Mark Placido
Product Director, eJournals