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RE: Librarians push back against complicated e-packages
- To: <liblicense-l@lists.yale.edu>
- Subject: RE: Librarians push back against complicated e-packages
- From: "Peter Picerno" <ppicerno@nova.edu>
- Date: Tue, 17 Jun 2003 19:17:23 EDT
- Reply-to: liblicense-l@lists.yale.edu
- Sender: owner-liblicense-l@lists.yale.edu
As an addendum to this is the added non-value of each publisher having to re-invent the wheel for access protocols for their titles. We get all of our titles (print as well those which come with electronic access and are not part of bundled databases) through our serials jobber and while some -- I almost would say many -- of the titles' electronic access is implemented through that agency (the jobber) there are still those publishers who can not or will not work through the jobber to set up access which means that our IT people are jumping through numerous hoops, making phone calls to publishers which go un-returned for weeks or months, sending e-mails to publisher contact people which are apparently disregarded, and the bottom line is that we pay for a subscription to which we don't have access for as much as a quarter of its payment time. I don't know whether publishers don't or won't trust jobbers interactions with their clients regarding this, or whether they can't deal with the concept of access, but the end result is that the access problems are complicated enough that it gets very tempting to say 'forget it' to those titles where we end up paying for what amounts to reduced value because of the difficulties in access. Is there a way around this? I'd look forward to hearing from anyone who has managed to circumvent these time-consuming problems! Peter Picerno -----Original Message----- From: owner-liblicense-l@lists.yale.edu [mailto:owner-liblicense-l@lists.yale.edu]On Behalf Of Richard Jasper Sent: Monday, June 16, 2003 6:50 PM To: liblicense-l@lists.yale.edu Subject: RE: Librarians push back against complicated e-packages Many thanks for passing this along, Ann. I don't know about the rest of you, but processing our electronic renewal for One Very Big Publisher is something that annually takes probably about a month's worth of time on the part of one of our collection management coordinator's, plus about a week's worth of input from our acquisitions librarian AND me. Decades ago librarians said "enough already!" when dealing with individual publishers and HAPPILY agreed to pay subscription agents a service fee so that we wouldn't have to go through this rigamarole. Richard P. Jasper Director, Resource Services Wayne State University Libraries Detroit, MI 48202
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