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Lighter moments.....

Dear lib-licensers

Thought you might apreciate the following taken from my desk calendar
courtesy of Scott Adam's Dilbert...

Dogbert's Tech Support:

'First, I need to ask you many questions
Then I will transfer you to someone who will ask the same questions again
We do this to remove any hope you might have had that we understand

Dogbert's Tech Support continued:

Dogbert: I'll need your serial number, which is conveneiently located
  inside the unit
Client: The sticker says my warranty will be void if I open the case
Dogbert: Well, call me if anything changes.
Can't help feeling it all sounds horribly familiar........ :(

Ros Doig
Serials & Inter-lending Librarian
University of Derby
Learning Centre
Kedleston Road
DE22 1GB

Tel. +44 1332 591204
Fax. +44 1332 622773
Email M.R.Doig@Derby .ac.uk