RE: Amazon Kindle e-book license agreements

["Okerson, Ann" <ann.okerson@yale.edu>]

FYI:  This just in @ Yale Library from Amazon.com -- organization 
is "customer-centric" so long as the customers aren't libraries?

Ann Okerson/Yale Library

-----Original Message-----
From: Amazon.com Customer Service [mailto:cust.service03@amazon.com]
Sent: Thursday, March 17, 2011 10:32 AM
Subject: Your Amazon.com Inquiry

Hello, I apologize for any misunderstanding.

At this time, Kindle license won't allow libraries to circulate 
Kindles loaded with Kindle e-books. I've let the Kindle team know 
you're interested in this feature.

However, I'll be sure to pass your comments along. We're 
regularly working on improvements to your Kindle experience. 
We'll consider your feedback as we plan further improvements.

Customer feedback like yours helps us continue to improve the 
service we provide, and we're glad you took time to write to us. 
The Kindle Team will carefully review your comments.

Thanks for your interest in Kindle.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A1I4Z47C7HRIOF&k=hy

If no, please click here:
http://www.amazon.com/gp/help/survey?p=A1I4Z47C7HRIOF&k=hn


Best regards,

Ajmal
Amazon.com
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