[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

New Customer Service Contact Details for Taylor & Francis Group Journals



Apologies for cross posting.

Please be advised that as of 1 June 2005 customer service queries will no
longer be handled in our Basingstoke office, following a move of our
Customer Service Division to the existing T&F informa call centre in
Colchester.

Please update your records with the following contact details:

For  journal orders, payments, sample copy requests, claims for missing
print issues, delivery problems and general enquiries:

Address:
T&F Customer Services
T&F Informa UK Ltd
Sheepen Place
Colchester
Essex
CO3 3LP
UK
Telephone: +44 (0) 207 017 5544
Fax: +44 (0) 207 017 5198
Email: tf.enquiries@tfinforma.com

Please continue to send all requests for online access queries to
online@tandf.co.uk

Please be assured that all phone calls, email or post received in
Basingstoke will be, and has been automatically redirected to Colchester
for processing.

This does not affect US customers purchasing subscriptions directly from
T&F, who should continue to contact customer services in Philadelphia as
usual on 1 800 354 1420.

Should you have any questions at all please don't hesitate to contact me
or the Group Customer Services Manager, Anthony Finn,
anthony.finn@tandf.co.uk.

Best wishes
Ashleigh
Ashleigh Bell 
Journals Sales Manager

Tel:+ 44 (0)207 017 6350
Mobile: + 44 (0)7764 984581 
Fax: + 44 (0)207 017 6725
ashleigh.bell@tandf.co.uk

Taylor & Francis Group
Taylor & Francis Group is the Academic Division of T&F informa plc