RE: Librarians push back against complicated e-packages

["Peter Picerno" <ppicerno@nova.edu>]

Your suggestion seems very reasonable to me ... but I wonder how
successful it would be to (a) have sucha clause written into a site
license and (b) to actually get a refund from publishers. If one compares
it to the world of print serials, how often does a publisher refund monies
for a 'combined issue' which is usually not significantly greater in
content than one of its regular issue, or for 'delayed publication' or any
of the other disruptions in the regular publications of journals? Maybe
the real moral of the story is that we, as consumers, ought to be more
vigilant in monitoring the fulfillment of our subscription 'contracts.'

Peter Picerno

-----Original Message-----
From: owner-liblicense-l@lists.yale.edu
[mailto:owner-liblicense-l@lists.yale.edu]On Behalf Of Heather Morrison
Sent: Thursday, June 19, 2003 7:59 PM
Subject: RE: Librarians push back against complicated e-packages

Perhaps you need a clause in your contract allowing for a prorated refund
in the event access is not possible due to circumstances within the
publisher's or vendor's control?  If you lose access a quarter of the
time, why not ask for a quarter of your money back?

a personal thought by,
Heather Grace Morrison, BC ELN