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BMJ Grace Period for RoweCom/Faxon



Comments from Maureen Rooney (mrooney@bmjgroup.com)
Submitted on: Mon Mar 10 15:56:59 2003

BMJ Publishing Group Policy for RoweCom/Faxon Library Print and Online
Subscriptions.

The BMJ Publishing Group Limited will continue to grace journals, print
and online through 2003 to those customers who have ordered and paid
through RoweCom.

For those customers who used RoweCom for 2002 subscriptions for whom we
have no renewal information, and many of those will have supplied their
2003 orders to RoweCom Inc., we will continue to grace copies, through
2003, until we have determined the status of the subscription, i.e.
customers have renewed through RoweCom Inc., customers who notify us that
they are going to renew through another agent, or advise us that they will
not be renewing a subscription for 2003.

You can be assured that no customer or reader will be disadvantaged whilst
this matter is resolved, and the BMJ Publishing Group Limited will
continue to fund this until payments issues are resolved.

If your library is affected by this situation, it would greatly expedite
our renewals procedures if you would take a few minutes to complete and
return the form below.

You can e-mail the form to subscriptions@bmjgroup.com; or fax it to 0044
(0) 20 7383 6402 or call us directly at 0044 (0) 20 7383 6270

Library Name

City/State/Zip

Customer ID (if known)

Contact Name

Phone No

E-mail address

Please indicate below on the status on your 2003 subscription (where
applicable):

	Renewed via Rowecom  *
	Renewed via another Subscription Agent  *
	Renewing directly  *
	Please send us a proforma invoice
	Not Renewing for 2003

* Comments (where possible please give details of your renewal order or
attach copies of your order that you sent for your 2003 subscription)

Please return this completed form and any attachments to:

Miss Debbie Hardy
Journal Fulfilment Department	BMJPG Limited
BMA House, Tavistock Square	London WC1H 9JR.  UK	

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