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Lighter moments.....

Dear lib-licensers

Thought you might apreciate the following taken from my desk calendar
courtesy of Scott Adam's Dilbert...

Dogbert's Tech Support:

'First, I need to ask you many questions
Then I will transfer you to someone who will ask the same questions again
We do this to remove any hope you might have had that we understand
  technology'

Dogbert's Tech Support continued:

Dogbert: I'll need your serial number, which is conveneiently located
  inside the unit
Client: The sticker says my warranty will be void if I open the case
Dogbert: Well, call me if anything changes.
Can't help feeling it all sounds horribly familiar........ :(

Ros Doig
Serials & Inter-lending Librarian
University of Derby
Learning Centre
Kedleston Road
Derby
DE22 1GB

Tel. +44 1332 591204
Fax. +44 1332 622773
Email M.R.Doig@Derby .ac.uk